One of the best things I enjoyed staying in Ei8htrooms Guesthouse is that you would get to know most of their service staff including their contracted drivers and tour guides. Also you would feel like at home here as the entire atmosphere is warm and casual, this was especially so when I was goggling in the lobby and the owner friend just came over to switch on lamp for me, and offered to tackle the wireless problem I faced with my notebook, while our travel mates were upstairs busy washing clothes and tidying up their belongings. This is really like a BIG family setting under one roof:-)
Since we were already quite familiar with one another, so after visiting Beng Mealea, we went back to the guesthouse and invited the tuk-tuk driver Heang and guide Sokha to join us for dinner just to show our appreciation of their good service. After sampling the Khmer cuisine, Fish Amok and BBQ chicken etc, Heang was very thankful of our kindness and spoke sincerely that his tuk-tuk ride is complimentary. All feel good, that is friendship and we pay him graciously. The next day, the service staff Simet who bought the coach ticket for me to go Phnon Penh, joked with me that if he knows earlier, he would stay back for overtime so as not to miss the chance of joining us for dinner, what a waste, should have waited for us to come homeJ
The mist memorable thing is the EI8HT Guesthouse manager Elfi even sent our leftover parcel to us the next day at Phnom Penh via their good partnership service with Mekong Express Coach Co and i picked it up from the coach station via the complimentary scooter service by the Paragon Hotel service staff.
Very sweet Cambodians and excellent customer service!
We have alot to learn from them.
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